Before using JoyChat products or services, you must read and thoroughly understand this policy, and use related products or services after confirming that you fully understand and agree to them. Once you start using JoyChat products or services, you fully understand and agree to this policy. If you have any questions, comments or suggestions regarding the content of this policy, you can contact us through the various contact methods provided by JoyChat.
1、How we collect and use your personal information
3、How we share, transfer, and publicly disclose your personal information
4、How we protect your personal information
5、How you manage your personal information
6、How we handle personal information from minors
7、How your personal information is transferred globally
9、How to contact us
How we collect and use your personal information
Personal information refers to various types of information recorded electronically or otherwise that can identify specific natural persons or reflect the activities of specific natural persons, either alone or in combination with other information. We will collect and use your information for the following purposes described in this policy. Personal information:
1 Help you become our user
In order to complete the creation of an account so that we can serve you, you need to provide the following information: your nickname, avatar, gender, date of birth, mobile number / WeChat / QQ number, and create a username and password.
During the registration process, if you provide the following additional information to complete your profile, it will help us provide you with a better service and experience: your real name, real ID information, hometown, emotional status, constellation, occupation, school Your real avatar. However, if you do not provide this information, it will not affect the basic functions of using JoyChat products or services.
The above information you provide will continue to authorize us to use it during your use of this service. When you actively cancel your account, we will make it anonymous or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.
2 Showing and pushing goods or services for you
To improve our products or services and provide you with personalized information search and transaction services, we will extract your browsing, search preferences, behavioral habits, based on your browsing and search history, device information, location information, and transaction information, Features such as location information, indirect crowd portraits based on feature tags, and display and push information.
If you do not want to accept the commercials we send you, you can cancel at any time through the corresponding product unsubscribe function
3 Offering you goods or services
Information you provide to us
Relevant personal information provided to us when you register for an account or use our services, such as phone number, email, bank card number or Alipay account number;
The shared information you provide to other parties through our services, and the information you store when using our services. Before providing JoyChat with the aforementioned personal information of that other party, you need to ensure that you have obtained its authorized consent.
Information we collect during your use of the service
In order to provide you with page display and search results that better meet your needs, understand product suitability, and identify abnormal account status, we will collect and correlate information about the services you use and how you use them, including:
Device information: We will receive and record information about the device you are using (such as device model, operating system version, device settings, unique device identifiers, and other software and hardware characteristics information) based on the specific permissions you grant in software installation and use , Device location-related information (such as Idiv address, GdivS location, and sensor information such as Wi-Fi access points, Bluetooth, and base stations that can provide relevant information), because our service is a mobile social service based on geographical location, you confirm Successful registration of the "JoyChat" account is deemed to confirm that we are authorized to extract, disclose and use your geographic location information. If you need to stop disclosing its geographic location information to other users, you can set it to incognito status at any time).
Log information: When you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save them as web logs. For example, your search query content, Idiv address, browser type, telecom operator, language used, date and time of access, and records of web pages you visit.
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person. If we use such non-personal information in combination with other information to identify a specific natural person or use it in combination with personal information, such non-personal information will be treated as personal information during the combined use, unless we obtain your authorization Or as otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.
When you contact us, we may save information such as your communication / call history and content or the contact details you have left in order to contact you or help you solve the problem, or to record the solutions and results of related problems.
3、Personal Information We Collect Through Indirect Access
You can use the JoyChat account to use the products or services provided by our affiliates at the link entrance provided by us. In order for us to provide you with one-stop service based on the associated accounts and facilitate your unified management, we will show you in JoyChat Or recommend information that interests you, including information from live broadcasts and games. You can discover and use the above services through the functions of JoyChat's homepage and "More".
When you use the above services through our products or services, you authorize us to receive, summarize, analyze from our affiliates according to actual business and cooperation needs, confirm that their sources are legitimate, or you authorize their consent to provide your personal information to us Trading Information.
If you refuse to provide the above information or refuse to authorize, you may not be able to use the corresponding products or services of our affiliated companies or display related information, but it will not affect the use of JoyChat to browse, chat, post dynamics and other core services.
4 Provide you with security
Please note that in order to ensure the authenticity of the user's identity and provide you with better security, you can provide us with identification information such as ID cards, military officer's cards, passports, driver's licenses, social security cards, residence permits, and other biometric identification information And sensitive personal information, such as Sesame Credit, completed real-name authentication. If you refuse to provide the above information, you may not be able to use services such as account management, opening live broadcasts, and continuing transactions that may be at risk, but it will not affect your use of services such as browsing and chatting.
To improve the security of your use of services provided by us and our affiliated companies and partners, protect the personal and property safety of you or other users or the public from infringement, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, and cyber attacks Security risks such as network intrusions, etc., to more accurately identify violations of laws and regulations or relevant rules and regulations of JoyChat, we may use or integrate your user information, transaction information, device information, related web logs, and our affiliates and partners The information you authorize or share in accordance with the law to comprehensively judge your account and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.
5 Other uses
When we use information for other purposes not specified in this policy, or when we use information collected for specific purposes for other purposes, we will ask for your consent in advance.
6 Exceptions to Authorized Consent
According to relevant laws and regulations, you do not need to obtain your authorization to collect your personal information in the following situations:
1、Related to national security and national defense security;
2、Related to public safety, public health, and major public interests;
3、Related to crime investigation, prosecution, trial and enforcement of judgments;
4、It is difficult to obtain your own consent in order to protect the life and property of the subject of personal information or other individuals, and other important legal rights;
5、The personal information you collect is disclosed to the public by yourself；
6、Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.
7、Necessary for signing a contract at your request；
8、Necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling faults in the products or services;
9、Necessary for legitimate news reporting；
10、It is necessary for academic research institutions to conduct statistical or academic research based on the public interest, and to provide the results of academic research or description to the outside world, to de-identify the personal information contained in the results
11、Other situations required by laws and regulations。
If we stop operating JoyChat products or services, we will stop the collection of your personal information in a timely manner, we will notify you of the suspension of operations by one-by-one delivery or announcements, and delete or anonymize the personal information we hold deal with.
To ensure that our website works properly, to make your visit easier, and to recommend content that may interest you, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, a site name, and some numbers and characters. Cookies enable websites to store data such as your preferences.
2 Website beacons and pixel tags
In addition to cookies, we use other similar technologies such as web beacons and pixel tags on our websites. For example, the email we send you may contain an address link to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences so that we can proactively improve customer service Experience. A web beacon is usually a transparent image embedded in a website or email. With the help of the pixel tags in the email, we can know if the email was opened. If you do not want your activity to be tracked this way, you can unsubscribe from our mailing list at any time.
How we share, transfer, and publicly disclose your personal information
We will not share your personal information with companies, organizations and individuals other than JoyChat service providers, except as follows
1、Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.
2、Sharing in legal situations: We may share your personal information externally in accordance with laws and regulations, the need for litigation and dispute resolution, or as required by administrative and judicial authorities in accordance with the law.
3、Sharing with affiliated companies: In order for us to provide you with services based on affiliated accounts, recommend information that may be of interest to you or protect the personal and property safety of JoyChat affiliates or other users or the public from being compromised. Your personal information may Share with our affiliates. We will only share necessary personal information (such as to facilitate the use of our affiliate products or services with your JoyChat account, we will share your necessary account information with affiliates), if we share your personal sensitive information or affiliate changes The purpose of using and processing personal information will again ask for your consent.
Currently, our authorized partners include the following types:
1 Authorized partners in advertising and analytics services. Unless we have your permission, we will not share your personally identifiable information (referring to information that can identify you, such as name or email address, through which you can be contacted or identified) and provide advertising and analysis services Partner sharing. We provide these partners with information about their advertising coverage and effectiveness without providing your personally identifiable information, or we aggregate this information so that it does not identify you personally. For example, only after advertisers agree to abide by our advertising guidelines can we tell advertisers how effective their ads are, or how many people have seen their ads or installed apps after seeing them, or cooperate with these Partners provide non-personally identifiable statistics (such as "Male, 25-29 years old, located in Beijing") to help them understand their audience or customers.
2 Suppliers, service providers, and other partners. We send information to suppliers, service providers, and other partners who support our business. These supports include providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, and facilitating payments Or conduct academic research and surveys.
We will not transfer your personal information to any company, organization, or individual, except as follows:
1、Transfer with explicit consent: With your explicit consent, we will transfer your personal information to other parties;
2、In situations involving mergers, acquisitions, or bankruptcy liquidation, or other situations involving mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we will require new companies and organizations holding your personal information to continue to be bound by this policy, Otherwise, we will require the company, organization, and individual to ask you for authorization again.
We only disclose your personal information publicly if:
1、With your explicit consent or based on your voluntary choice, we may disclose your personal information publicly；
2、If we determine that you have violated laws and regulations or severely violated the rules and regulations of JoyChat, or to protect the safety of JoyChat and its affiliated users or the public from damage, we may comply with laws and regulations or the rules of JoyChat related agreements Disclose your personal information with your consent, including related violations and actions that JoyChat has taken against you
Exceptions to obtaining prior consent when sharing, transferring, or publicly disclosing personal information
In the following situations, sharing, transferring, and publicly disclosing your personal information does not require your prior consent：
1、Related to national security and national defense security；
2、Related to public safety, public health, and major public interests；
3、Related to crime investigation, prosecution, trial and enforcement of judgments, etc.
4、Out of the protection of your or other individual's important legal rights and interests, but it is difficult to obtain my consent;
5、Personal information that you disclose to the public;
6、Where personal information is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, if you share or transfer personal information that has been de-identified, and ensure that the data receiver cannot recover and re-identify the subject of personal information, it is not an act of external sharing, transfer, or public disclosure of personal information. No further notice and consent are required for preservation and processing.
How we protect your personal information
1 We have taken reasonable and practicable security protection measures in line with industry-wide solutions to protect the personal information you provide, and prevent personal information from unauthorized access, public disclosure, use, modification, damage or loss. For example, when data (such as credit card information) is exchanged between your browser and the server, it is encrypted and protected by SSL (Secure Socket Layer) protocol; we will use encryption technology to improve the security of personal information; we will use a trusted protection mechanism Protect personal information from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and we will organize security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
2 We have the industry's advanced data security management system that takes data as the core and surrounds the data life cycle. It improves the security of the entire system in multiple dimensions from organizational construction, system design, personnel management, and product technology.
3 We take reasonable and practicable steps to try to avoid collecting unrelated personal information. We will only retain your personal information for as long as necessary to achieve the purpose stated in the cost policy, unless an extension of the retention period is required or permitted by law.
4 The Internet is not an absolutely secure environment, and we strongly recommend that you do not send personal information using communication methods not recommended by JoyChat. You can connect and share with each other through our services. When you create a communication, transaction, or share through our service, you can choose who you communicate, trade, or share as a third party who can see your transaction content, contact information, communication information, or shared content.
If you find that your personal information, especially your account or password, has been leaked, please contact JoyChat customer service immediately so that we can take appropriate measures according to your application.
Please note that the information you voluntarily share or even publicly share when using our services may involve personal information of you or others or even personal sensitive information. For example, you choose to upload and include personal information in public places such as posting news or group chats and circles picture of. Please consider more carefully whether to share or even share relevant information when using our services.
Please use complex passwords to help us keep your account secure. We will do our best to keep any information you send us secure.
At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
How you manage your personal information
You can access and manage your personal information in the following ways：
1 Access to your personal information
You have the right to access your personal information, with the exception of laws and regulations. You can access your personal information yourself by：
Account Information-If you wish to access or edit your personal identification information, phone bindings, payment information, change your password, add security information, or close your account, etc., you can log in to your account via "More "-" Settings "-" Account and Security "to perform such operations.
Personal information—If you want to access or edit your nickname, avatar, hometown, emotional state, date of birth, horoscope, occupation, school, hobbies, and other information about the place and footprint, you can log in to your account through More View or Edit Profiles do this.
Activity information-you can log in to your account to access or clear your activity posting history through "My Activity"。
If you are unable to access such personal information through the above path, you can contact us at any time through JoyChat customer service. We will respond to your access request within 30 days.
For other personal information generated by you in the course of using our products or services, we will provide you with the relevant arrangements in this article ((7) in response to your above request)
2 Correct or supplement your personal information
When you find an error in the personal information we process about you, you have the right to ask us to make corrections or additions. You can make corrections or supplementary requests in the ways listed in "(I) Access to Your Personal Information" in this section.
3 Delete your personal information
You can delete some of your personal information in the manner specified in "(I) Access to Your Personal Information" in this article.
You can ask us to delete personal information if:
1、If our processing of personal information violates laws and regulations；
2、If we collect and use your personal information without your explicit consent；
3、If our handling of personal information is a serious breach of our agreement with you；
4、If you no longer use our products or services, or if you actively log out of your account；
5、If we no longer provide you with a product or service。
If we decide to respond to your request for deletion, we will also notify the subjects who have obtained your personal information from us at the same time and request that they be deleted in a timely manner, unless otherwise required by laws and regulations, or these subjects have your independent authorization。
When you delete information from our service, we may not immediately delete the corresponding information from the backup system, but we will delete this information when the backup is updated。
4 Change the scope of your authorization
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information previously based on your authorization.
5 Personal Information Subject Cancels Account
You can submit your account cancellation application on the "Cancel Account" page (for example, "More-Settings-Account and Security-Cancel Account" on the JoyChat mobile app).
After you actively cancel your account, we will stop providing you with products or services, delete your personal information or make it anonymous as required by applicable laws.
6 Constrained Information System Automatic Decision
In some business functions, we may only make decisions based on non-manual automatic decision mechanisms including information systems, algorithms, and so on. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us to explain, and we will also provide a method of appeal without infringing on JoyChat's trade secrets or other user rights and social public interests.
7 In response to your above request
For security reasons, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within 30 days. If you are not satisfied, you can also file a complaint through JoyChat customer service.
For your reasonable request, we do not charge in principle, but for repeated requests that exceed a reasonable limit, we will charge a certain cost as appropriate. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are very unrealistic.
In the following situations, as required by laws and regulations, we will not be able to respond to your request：
1、Related to national security and national defense security；
2、Related to public safety, public health, and major public interests；
3、Related to crime investigation, prosecution, trial and enforcement of judgments, etc.；
4、There is sufficient evidence that the subject of personal information is subjectively malicious or abuses rights；
5、Responding to your request will cause serious damage to the legal rights and interests of you or other individuals and organizations；
6、Involving trade secrets。
How we handle personal information from minors
For the collection of minors' personal information with the consent of parents or guardians to use our products or services, we will only use, share, transfer as permitted by laws and regulations, the explicit consent of the parent or guardian, or necessary to protect the minor Or disclose this information.
How your personal information is transferred globally
The personal information we collect and generate during our operations in the People's Republic of China is stored in China, except in the following cases：
1、There are clear regulations in laws and regulations；
2、Get your explicit authorization；
3、Your personal active actions such as cross-border live broadcasts / postings via the Internet。
Significant changes referred to in this policy include, but are not limited to：
1、Significant changes in our service model. Such as the purpose of processing personal information, the type of personal information processed, how personal information is used, etc.
2、We have undergone major changes in areas such as control. Owner changes such as mergers and acquisitions；
3、Changes in the main objects of personal information sharing, transfer or public disclosure；
4、Significant changes in your right to participate in the processing of personal information and how you exercise it；
5、When our responsible department for handling personal information security, contact methods and complaint channels change;
6、When personal information security impact assessment report indicates high risk.
How to contact us
You can contact us in the following ways and we will respond to your request within 30 days:
1、If you have any questions, comments or suggestions about the content of this policy, you can contact us through JoyChat customer service;
2、If you find that your personal information may be leaked, you can file a complaint;
3、We have also established a dedicated department for personal information protection, which you can contact through.
If you are not satisfied with our response, especially if you believe that our processing of personal information has harmed your legitimate rights and interests, you can also seek a solution by filing a lawsuit in the court where the defendant has jurisdiction.